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Whether you’re new to trading, new to StoneX One, or simply want to take greater advantage of our powerful analysis and trading tools, you’ll find resources here to help you ramp up on your own time.

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SUPPORT

We’re here to help.

Get answers to all of your questions here.

GETTING STARTED

How do I open an account?
What information will I need to provide to open an account?
How long does it take to open an account?
What account types are available?
Can I link multiple accounts to one login?

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MY ACCOUNT

How do I log in to StoneX One?
How do I update my contact information?
Where do I find my tax forms?
How do I change my beneficiaries and trusted contacts?
How can I manage my email preferences?
What statements will I receive?

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SECURITY & PRIVACY

How do I change my password?
Where can I find the Privacy Policy and Customer Relationship Summary?

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TRADING

What are the order types I can use in StoneX One?
Why was my market order executed at a different price than quoted at the time of order entry?
How are my orders executed?
How can market volatility affect my orders?
Can I trade my futures account while it is under margined?
Can I trade options on futures?

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PRICING & MINIMUMS

Where can I find information on pricing and fees?
What are the account minimums?
What are the margins on futures contracts?

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Contact Us

Chat

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Email

support@stonexone.com

Call

1-866-443-5847

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